IJMB Journal – Abstracts
International Journal of Management and Business
IJMB Volume VIII, Issue 2
Emotional Intelligence, Burnout and Job Satisfaction among Academic Professionals
Suneel Kumar, Soofi Azizuddin Khusro
Business Studies Department, Shinas College of Technology, Oman
E-mail: Suneel Kumar
ABSTRACT
Although it has been presumed that emotional intelligence capabilities reduce the level of burnout experienced, seldom is the relationship between components of emotional intelligence and dimensions of burnout and their possible impact on job satisfaction explicitly studied. This study fills this gap and develops a model to describe the relationship between dimensions of emotional intelligence, components of burnout and job satisfaction. For testing the research model, data was collected from randomly selected expatriate lecturers working in a college of technology in Oman. Results of structural equation modeling show that a modified version of the initially proposed model offers good fit to the data collected. Though the degree of association between components of emotional intelligence and the dimensions of burnout varies, the nature of relationship between them is uniformly negative. Our findings indicate that reduced personal accomplishment reduces job satisfaction. However, our outcomes are different for the other two dimensions of burnout.
Keywords: Emotional intelligence, burnout, emotional exhaustion, depersonalization, reduced personal accomplishment, job satisfaction
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